Capture the inquiry
Calls, texts, and web-form requests land in one inbox.
Restaurants
A private-event inquiry that sits for a day books with the restaurant that replied first.
One platform for private-event inquiries, catering requests, and the regulars you want to keep coming back.
Capture a private-event or catering inquiry the moment it comes in, follow up before the planner books somewhere else, and keep your regulars coming back with the offers and reminders that beat a generic loyalty app.
Built for Restaurants
Keep every customer conversation moving
Momentum brings inquiries, customer context, conversations, and follow-up into one connected workflow. Your team can see what happened, what comes next, and who needs a response without checking disconnected tools.
The workflow stays flexible enough to match how your restaurants business qualifies opportunities, books next steps, and keeps long-term relationships active.
How it works
From event inquiry to booked date
Track the booking
Move each event through pipeline stages from inquiry to confirmed date.
Respond fast
A missed-call workflow texts back automatically, so a planner isn't left waiting.
Bring guests back
Lapsed regulars get an automated offer instead of quietly not returning.
Practical capabilities
Tools for the way restaurants teams work
Use the parts of Momentum that support your customer journey, from first contact through the next follow-up.
Lead Management
Private-event and catering inquiries move through your pipeline from first ask to booked date.
Call Management
Every event inquiry call is logged against the right contact automatically.
SMS Communication
Confirm an event headcount or send a reservation reminder by text, the channel guests actually check.
AI-Powered Content Creation
Draft the seasonal menu promo or the private-event follow-up in minutes.
Workflow Automation
An event inquiry that hasn't been answered gets a follow-up automatically, so a booking doesn't slip to a competitor.
Online Reputation Management
A completed event triggers a review request automatically, building the reviews that book the next one.
One connected platform
Connect every part of your restaurants customer journey
Momentum connects the customer record, conversations, pages, campaigns, and follow-up so each tool has the context of the rest.
CRM and pipeline
Keep contacts, opportunities, notes, and next steps together from first inquiry through payment.
Learn moreOne conversation inbox
Manage calls, texts, email, Facebook, and Instagram conversations without losing the contact history.
Learn moreWebsites, funnels, and pages
Build the places where people discover an offer, submit an inquiry, or take the next step.
Learn moreEmail marketing
Send useful updates and follow-up campaigns from the same system that holds the customer record.
Learn moreFollow-up workflows
Respond to missed calls and new inquiries with repeatable workflows instead of relying on memory.
Learn moreReporting and analytics
Review performance and activity in Momentum, with advanced reporting available on eligible plans.
Learn moreCommon questions
Frequently asked questions
Does Momentum replace a reservation or point-of-sale system?
No. Momentum handles lead capture, CRM, marketing, and payment collection for events and guest outreach, not table reservations or POS.
Can it help book more private events and catering?
Yes. A dedicated pipeline and follow-up workflow keeps event inquiries from going cold.
Can I build a guest-loyalty list?
Yes. Capture guest contacts and send automated offers to bring regulars back.
Can I run a promotion for a new menu?
Yes. Build a landing page and follow up by email or text with anyone who responds.
See how Momentum fits your restaurants workflow
Capture the lead, follow up, book the job, and take the payment — see how it maps to the way your team already works.
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