Capture the inquiry
Calls, texts, and web-form sign-ups land in one inbox.
Nonprofits
A volunteer sign-up that never gets a reply doesn't sign up again.
One platform for every donor inquiry, volunteer sign-up, and event you need to keep moving.
Capture a donor or volunteer inquiry the moment it comes in, follow up automatically instead of letting a first-time supporter go quiet, and keep event RSVPs and donor updates organized without a spreadsheet passed between staff.
Built for Nonprofits
Keep every customer conversation moving
Momentum brings inquiries, customer context, conversations, and follow-up into one connected workflow. Your team can see what happened, what comes next, and who needs a response without checking disconnected tools.
The workflow stays flexible enough to match how your nonprofits business qualifies opportunities, books next steps, and keeps long-term relationships active.
How it works
From first inquiry to ongoing supporter
Organize the supporter
Move each contact through pipeline stages from first contact to recurring donor or volunteer.
Respond fast
A missed-call workflow texts back automatically, so a first-time supporter isn't left waiting.
Keep events on track
RSVP and shift reminders go out automatically instead of depending on a spreadsheet.
Practical capabilities
Tools for the way nonprofits teams work
Use the parts of Momentum that support your customer journey, from first contact through the next follow-up.
Lead Management
Donor and volunteer inquiries move through your pipeline from first contact to ongoing supporter.
Call Management
Every inquiry call is logged against the right contact automatically.
SMS Communication
Send an event reminder or a volunteer-shift confirmation by text, the channel supporters actually check.
AI-Powered Content Creation
Draft the campaign update or the event-invite email in minutes.
Workflow Automation
A first-time supporter who hasn't been followed up with gets a reminder automatically, instead of going quiet.
Online Reputation Management
A completed event triggers a review or feedback request automatically, building the story you tell the next donor.
One connected platform
Connect every part of your nonprofits customer journey
Momentum connects the customer record, conversations, pages, campaigns, and follow-up so each tool has the context of the rest.
CRM and pipeline
Keep contacts, opportunities, notes, and next steps together from first inquiry through payment.
Learn moreOne conversation inbox
Manage calls, texts, email, Facebook, and Instagram conversations without losing the contact history.
Learn moreWebsites, funnels, and pages
Build the places where people discover an offer, submit an inquiry, or take the next step.
Learn moreEmail marketing
Send useful updates and follow-up campaigns from the same system that holds the customer record.
Learn moreFollow-up workflows
Respond to missed calls and new inquiries with repeatable workflows instead of relying on memory.
Learn moreReporting and analytics
Review performance and activity in Momentum, with advanced reporting available on eligible plans.
Learn moreCommon questions
Frequently asked questions
Does Momentum replace donor-management or fundraising-platform software?
No. Momentum handles lead capture, CRM, communication, marketing, and payment collection. Dedicated donor-database and tax-receipting systems stay in your required tools.
Can it help with volunteer sign-ups and reminders?
Yes. Shift confirmations and reminders go out automatically.
Can it collect donations?
Yes. Momentum supports payment collection for donations and event tickets.
Can I send campaign updates to supporters?
Yes. Email marketing is built in.
See how Momentum fits your nonprofits workflow
Capture the lead, follow up, book the job, and take the payment — see how it maps to the way your team already works.
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