AFTER-HOURS EMERGENCIES GO TO VOICEMAIL
A burst pipe or backed-up sewer doesn't wait for business hours. A call that hits voicemail at midnight is usually a job you never hear about again.
For Plumbing Companies
Emergency calls don't wait for a callback.
A pipe bursts at 11pm and the homeowner is already scrolling for the next number to try. If your line goes to voicemail, you never even get in the running.
Emergency plumbing is won or lost in the first few minutes, not the first callback.
See what it costs →Why it matters
Here's where it actually shows up.
DISPATCH DELAYS ON URGENT CALLS
Figuring out which plumber is closest and available for an emergency happens over phone tag, costing minutes that matter to a flooding basement.
WATER HEATER AND REPIPE QUOTES GO COLD
A bigger job — a water heater replacement, a repipe — gets quoted, then sits while the customer gets a second and third bid from competitors who followed up.
ROUTINE AND EMERGENCY CALLS BLEND TOGETHER
A leaking faucet and a flooding basement land in the same call queue, with nothing separating the one that needs a truck out now.
How it works
Four jobs Momentum does while you're doing yours.
Texts back every after-hours missed call
A call that hits voicemail outside business hours gets an instant text reply, so the caller hears from you before they try the next plumber.
Flags true emergencies for immediate dispatch
Flooding, burst pipes, and backups are marked urgent automatically, so they don't wait behind routine requests in the same queue.
Follows up on bigger-ticket quotes
A water heater or repipe estimate gets a scheduled follow-up, instead of going quiet the moment it's sent.
Keeps every call visible in one inbox
Emergency calls, routine bookings, and quote follow-ups all land in one place instead of split across a phone, a text thread, and a notepad.
How it runs
Step by step, what actually happens.
A look at how an after-hours emergency, a bigger-ticket quote, and routine scheduling all get handled without anyone missing the call that matters.
- 1MISSED-CALL TEXT-BACK
Instant reply, day or night
After-hours calls get an automatic text back the moment they're missed.
- 2EMERGENCY FLAG
Urgent calls marked automatically
Flooding and burst-pipe calls are separated from routine requests.
- 3QUOTE FOLLOW-UP
Bigger-job estimate tracking
Water heater and repipe quotes get a scheduled check-in instead of going cold.
Explore the details
The specific problems this fixes.
RUNS ON YOUR PLAN
Missed-Revenue Recovery
Missed-call text-back, lead routing, and booking for one number and calendar.
From $197 CAD per month
Included in every Momentum plan.
No contractMonth to month
Optional: we build it for you — White-Glove Setup, $997 CAD one-time.
Missed-call text-backSpeed-to-lead routingBooking to your calendarUnified inbox
Setup on your existing numberNo voice AICancel anytimeSupport from a real team
Get Started30-day money-back guarantee*.