Can we tell the difference between an emergency and a routine job?

The reply asks what is happening, so what comes back to you is a described job rather than a bare number — which is exactly what you need to decide whether to go out now.

Do customers really reply to an automated text?

They reply because it arrives while they still have the problem. A message that lands within seconds of their call is the answer they were waiting for, not an interruption.

Can we turn it off when we are genuinely full?

You can, though changing the message usually works better — telling someone the earliest you could get there keeps the lead rather than losing it in silence.

For Plumbing Companies

Burst pipe. Ringing phone. No answer.

Water is spreading across a floor and they are working down a list of numbers. You get about two rings before they move on, and it is usually a Sunday.

Missed-Revenue Recovery texts them back automatically, in seconds, from the number they already called.

See what it costs →

An unanswered emergency call at a plumbing company is almost always a lost job rather than a delayed one, because a customer with active water damage works down a list until someone responds. Automatic text-back replies within seconds of the unanswered call and can book the visit, which is why it captures after-hours and weekend work that voicemail does not.

Why it matters

Here's where it actually shows up.

WATER DOES NOT WAIT

Someone watching a floor flood gives you seconds. Patience is not a feature of a plumbing emergency, and voicemail is not a response.

THE BEST WORK IS OUT OF HOURS

Evening and weekend emergencies are the best-paying jobs there are, and they arrive when the fewest businesses are picking up.

RANKING FIRST ONLY BUYS THE FIRST RING

Being top of the map earns you the call. Everything after that depends on somebody, or something, answering it.

How it works

Four jobs Momentum does while you're doing yours.

Texts back the missed call

A message you wrote goes out within seconds of the call ending unanswered, from your business number.

Finds out what has failed

The reply asks what is happening and where, so you know whether it is an emergency callout or a next-day job.

Books the callout

The conversation can offer your real availability and put the job on the calendar without a second call.

Works after hours as well as during them

The trigger is the missed call, not the time of day, so evenings and weekends behave the same as Tuesday morning.

You don't need a vendor's benchmark.
You need your own number.

Average job value

Calls you miss per month

Additional revenue

$4,400

Momentum starts at $197 CAD/month

Emergency callouts usually sit well above your average job value.

How it runs

Step by step, what actually happens.

One Sunday-morning emergency, from the unanswered ring to a booked callout.

1SUNDAY, 8:40 AM
The call goes unanswered
No voicemail. The customer is already dialling the next plumber on the list.
2TEXT SENT
Your reply lands in seconds
From your number, with your wording, while the water is still running.
3CALLOUT BOOKED
The job is yours
Described and scheduled, without anyone having to be by the phone.

RUNS ON YOUR PLAN

Missed-Revenue Recovery

Missed-call text-back, lead routing, and booking for one number and calendar.

From $197 CAD per month

Included in every Momentum plan.

No contractMonth to month

Optional: we build it for you — White-Glove Setup, $997 CAD one-time.

Missed-call text-backSpeed-to-lead routingBooking to your calendarUnified inbox

Setup on your existing numberNo voice AICancel anytimeSupport from a real team

Get Started30-day money-back guarantee*.

Built for real workflows

Why local businesses choose Momentum.

Works while you work

24/7 follow-up

No voice AI

Deterministic, not a black box

Simple to run

One inbox, your phone

Backed by real people

Calgary-based support

Common questions

Frequently asked questions

That is where most of the value is. The reply is triggered by the missed call itself, so a Sunday-morning emergency gets an answer on Sunday morning.