CADENCE THAT SLIPS WITHOUT NOTICE
A client who used to book every two weeks stretches it to every month, then stops altogether — and nobody flags the pattern while it's happening.
For Cleaning Companies
A biweekly client skips one cleaning, then another. Nobody notices until three months have passed and they've quietly switched to someone else.
Recurring revenue only stays recurring if someone's tracking who fell off the schedule.
See what it costs →Why it matters
A client who used to book every two weeks stretches it to every month, then stops altogether — and nobody flags the pattern while it's happening.
A client cancels for one week 'just this once.' The crew moves on, and that slot never gets put back on the calendar.
You can tell a client's frustrated after the fact, but there's no early signal for who's about to cancel before they actually do.
A new lead calls while your crews are booked solid. If nobody answers, they book with whoever picks up first.
How it works
A recurring client who skips their usual interval gets flagged automatically, instead of the gap only being noticed months later.
When a client reschedules, a follow-up makes sure that appointment actually lands back on the calendar instead of disappearing.
Clients past their normal rebooking window get a short, structured message with a reason to book again.
A call that comes in during a fully booked week still gets a fast reply, so the lead doesn't go to the next name on the list.
How it runs
A look at how a lapsed client, a rescheduled visit, and a new lead all get followed up on without anyone tracking it by memory.
See which clients are on schedule and which have quietly gone quiet.
Lapsed clients get a structured message before they become a permanent loss.
Calls, texts, and booking requests land in a single view, not five different apps.
Explore the details
A win-back campaign we run at your past customers every month, with a report on what came back.
Included with Momentum Growth ($697 USD/month).
Optional: we build it for you — White-Glove Setup, $997 USD one-time.
Your plan fee covers the software. Texts, calls, and emails are billed as you use them at pay-as-you-go rates — about three cents a text and a fifth of a cent an email, plus $5/month per phone number. Every new account starts with a signup credit ($10 on Lite, $25 on Core, $50 on Growth). Prices in USD, exclusive of tax.
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