CADENCE THAT SLIPS WITHOUT NOTICE
A client who used to book every two weeks stretches it to every month, then stops altogether — and nobody flags the pattern while it's happening.
For Cleaning Companies
Clients who go quiet don't call back on their own.
A biweekly client skips one cleaning, then another. Nobody notices until three months have passed and they've quietly switched to someone else.
Recurring revenue only stays recurring if someone's tracking who fell off the schedule.
See what it costs →Why it matters
Here's where it actually shows up.
RESCHEDULES THAT NEVER GET REBOOKED
A client cancels for one week 'just this once.' The crew moves on, and that slot never gets put back on the calendar.
NO VISIBILITY INTO WHO'S AT RISK
You can tell a client's frustrated after the fact, but there's no early signal for who's about to cancel before they actually do.
NEW-CLIENT CALLS DURING A FULL SCHEDULE
A new lead calls while your crews are booked solid. If nobody answers, they book with whoever picks up first.
How it works
Four jobs Momentum does while you're doing yours.
Flags clients who fall off their cadence
A recurring client who skips their usual interval gets flagged automatically, instead of the gap only being noticed months later.
Rebooks a cancelled slot before it's forgotten
When a client reschedules, a follow-up makes sure that appointment actually lands back on the calendar instead of disappearing.
Runs win-back outreach for lapsed clients
Clients past their normal rebooking window get a short, structured message with a reason to book again.
Catches new-lead calls when your crews are booked
A call that comes in during a fully booked week still gets a fast reply, so the lead doesn't go to the next name on the list.
How it runs
Step by step, what actually happens.
A look at how a lapsed client, a rescheduled visit, and a new lead all get followed up on without anyone tracking it by memory.
- 1CADENCE TRACKER
Recurring-schedule tracking
See which clients are on schedule and which have quietly gone quiet.
- 2WIN-BACK SEQUENCE
Automatic reactivation outreach
Lapsed clients get a structured message before they become a permanent loss.
- 3UNIFIED INBOX
One place for every reply
Calls, texts, and booking requests land in a single view, not five different apps.
Explore the details
The specific problems this fixes.
RUNS ON YOUR PLAN
Reactivation Campaigns
Structured win-back outreach for customers who stopped rebooking.
From $197 CAD per month
Included in every Momentum plan.
No contractMonth to month
Optional: we build it for you — White-Glove Setup, $997 CAD one-time.
Lapsed-customer detectionStructured outreach sequenceDirect booking from repliesRebooking tracking
Works with your existing customer listNo new number requiredCancel anytimeSupport from a real team
Get Started30-day money-back guarantee*.