Momentum answers
How do you automate review requests?
By tying the request to an event you already track — a job marked complete — rather than relying on someone to remember to ask. The message should include a direct, one-tap link to your review page and send one polite follow-up if the customer doesn't respond the first time.
The two things that matter most are timing and friction: asking close to completion while satisfaction is highest, and making the review page one tap away instead of something the customer has to search for.